Welcome pack for GPMs

This section give a general explanation of all areas that any GPM must know and be familiar in order to have a great performance within the TTO.

About TGS

 * Description about TGS and the Way of Working.
 * Organizational structure
 * Relationship with other Telefonicas.

First Steps
General information about:
 * As soon as GPM arrived he/she will received a white paper with some access information:
 * User
 * Password
 * etc.
 * Access card: Normally is already requested by your supervisor.  ¿Where can I access?
 * Email: Normally is requested by your supervisor. It takes between two weeks and 2 months to be ready.
 * Contact numbers for Support: xxxx
 * WIFI: Access must be requested by your supervisor. If you need access in other towers, please review......
 * Internal URL (Box/Sharepoint, etc)
 * Internal Tools: WEBEX, INTRANET, CSP, SIGMA, etc.
 * Solutions by Technology (see Solution section )
 * Etc

About GPM (Links)

 * Description of position
 * Description of Methodologies
 * Expectations of TGS
 * What GPM is not in control (costs)

Documentation to read (Links)

 * Methodology.
 * About the customer
 * WIKI sections related to the type of solution.

Mentors
GPMs volunteer willing to help new GPMs to be more productive in less time. List of GPMs and contact information.
 * GPM1
 * GPM2.
 * ETC